Get Help Using FADC
Not sure where to start?
We’ll help you navigate our tools, search features and province guides.
YOU’RE NOT ALONE
Not sure how to find a family doctor? Unsure what to do next?
Our team is here to help. Get free, friendly navigation support for your healthcare journey — no cost, no appointment,
no pressure.

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Not sure where to start?
We’ll help you navigate our tools, search features and province guides.
We’ll help you make sense of your choices, from finding a family doctor to other care options in your area.
Get personalized guidance based on your situation, so you can move forward with confidence.
Get the support you need in just a few simple steps.
Explore our tools, guides
and resources.
Chat with our team and
share your situation.
Receive clear, helpful
information and next steps.
Use our tools and ongoing
support whenever you need it.

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Our team can help you find information, understand your options and navigate next steps. We’re here for you — and it’s completely free.
Canadians helping Canadians navigateNo cost. No appointment. No pressure.
Clear, easy-to-understand guidance.
Information tailored to your province or territory.
Including families, caregivers, newcomers and people with disabilities.
FADC’s public navigation help and resources are free to use. No appointment or purchase is required.
We can help you use the directory and tools, understand provincial pathways, prepare clinic questions and identify practical next steps. FADC does not provide medical advice or guarantee clinic acceptance. You can also search clinics, check provincial pathways, or use our free clinic-call tools. Our guides also cover urgent-care options, referral pathways and mental-health resources. Always confirm clinic availability directly.
Anyone in Canada seeking navigation help, including people with disabilities, families, caregivers, newcomers, seniors and people in rural or underserved communities.
Choose a topic or send a question. Live chat is available when a team member is online; otherwise use the connected message option. FADC provides navigation information, not medical care.
Navigation information only. Not medical care or an emergency service. Please don’t share health-card numbers or medical histories.