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Can someone explain the referral process after a walk in visit in Ontario?

London, Ontario · Provincial registration or coverage

FADC editorial guidance

After a walk-in referral, find out who is responsible for the follow-up

Start with the referring clinic: ask where the referral was sent, whether it was accepted, and who to contact if nothing arrives. A referral request is not an appointment booking.

What the official guidance says Ontario’s physician regulator says referring doctors must explain their role in ongoing care and follow-up. Its referral policy also addresses acknowledgement and communication between providers. CPSO: Transitions in Care

What still needs checking FADC cannot track a referral or confirm a specialist’s wait time. Only the referring or receiving service can check the actual request.

Your next steps + a ready-to-use question
  1. Contact the referring clinic and ask for the destination and date sent.
  2. Ask whether the receiving service acknowledged or accepted it, and who will communicate an appointment or next step.
  3. Ask who is managing follow-up while you wait and when to contact the clinic again. Do not post a referral letter here.
A question you can use

Where and when was my referral sent? Has it been accepted, who will contact me, and who should I call if I have not heard back by the agreed time?

A separate FADC navigation note, not a member reply or a clinic confirmation. General information, not medical advice. Share only non-identifying details in the public conversation; keep health information and documents private.

ON
◉ResourceFinder12Ontario / London · Posted Aug 4, 2026 · 10:16 am

Provincial registration or coverage

I am not looking for medical advice, only a general explanation of the navigation steps people encountered and what paperwork they kept

📅 Experience date: Jul 26, 2026💬 1 replies♡ 1 helpful
◉
NeighbourNorth4Aug 4, 2026 · 6:00 pm

I had better luck calling early in the day, although availability varies by clinic.

Do not include private health information, phone numbers, emails or health card details.

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